CLICK & COLLECT
HOW TO PLACE A CLICK & COLLECT ORDER
1. Place an order online and at the checkout select Click & Collect. Please nominate the store you wish to collect from.
2. Our team will contact you via email to let you know when your order has arrived in store and will be available to pick up, at the times specified below.
Please note times available for collection do vary between stores at the moment. It can take around 2 days for your order to reach ELK metropolitan stores from our warehouse. Delivery to our Barwon Heads & Newtown stores can take around 2-3 days.
3. Drop by the chosen store to collect your order:
Collection is available at Preston, Albert Park, Little Collins, Carlton, South Yarra, Brighton, Barwon Heads, Newtown and at our Reservoir Clearance Store.
The Reservoir Clearance Store is open for Saturday & Sunday Trade, only.
Orders are only available for collection during the store opening hours; Saturday, 9am - 4pm, and Sunday, 11am - 4pm.
Exchanges of sale stock are not available in store. In case of exchange contact customer service at hello@elkthelabel.com
Please view our Store listing for current opening hours.
Please don't hesitate to contact our Customer Service team at hello@elkthelabel.com or phone 03 9478 1800 during business hours for advice or further assistance. Alternatively, you can call our stores nominated for Click & Collect directly on the numbers below:
Preston: 03 7019 9590
Little Collins St: 0400 381 012
Albert Park: 0456 508 630
Carlton: 0417 043 753
South Yarra: 0418 651 889
Brighton: 0475 044 193
Barwon Heads: 03 5254 1209
Newtown, Geelong: 03 5229 1638
Reservoir Clearance Store: 03 9478 1800