CAREERS AT ELK

View our our current availabilities.

NATIONAL RETAIL MANAGER

HIGHLIGHTS

  • Leadership: Lead and inspire retail teams to achieve sales, profitability & growth targets
  • Customer Experience: Ensure consistent and engaging customer experience
  • Sustainability: Promote ELK's ethical practices and sustainability initiatives.

LOCATION

This role is based on location within our office in Preston and across our network of ELK retail doors throughout Victoria. We are open to considering this role operating in either a Full Time or a Part Time capacity (no less than 0.8 Full Time Equivalent or 4 days per week)

ABOUT THE ROLE

We are seeking a dynamic and experienced National Retail Manager to lead our retail operations. This role involves setting and surpassing sales and profitability targets, ensuring efficient and productive store operations, and delivering a consistent, engaging, brand-aligned customer experience across all retail touchpoints. As a senior manager, you will inspire and motivate retail teams, maximize sales opportunities, and reinforce our company culture.

KEY RESPONSIBILITIES

  • Sales & Expense Management: Establish sales and operational budgets, identify growth opportunities, and manage sales performance.
  • In-Store Experience: Implement training and coaching to ensure a cohesive, exemplary customer experience and a high degree of product & sustainability knowledge
  • Retail Store Operations: Develop and implement retail operations policies, oversee new store rollouts, and ensure compliance with safety and security procedures.
  • Team Leadership and Motivation: Build and develop high-performing teams, manage performance, and ensure alignment with company values.
  • Ethics & Sustainability: Promote ELK's ethical and sustainability initiatives, minimize waste, and optimize the use of sustainable materials.

WHAT WE'LL LOVE ABOUT YOU

Retail is in your veins - you have a love of fashion, you’re results driven and you take pride in your business and your team - you thrive on the shop floor, you’re passionate about coaching and mentoring, and you love celebrating wins with your team. Most importantly, your values align with ours — you’re authentic, you operate with transparency and community in mind, and you’re a natural collaborator.

WHO YOU ARE?

  • Extensive experience driving sales performance, utilizing data to influence decision making
  • Proven ability to develop, deliver & embed sales and service models.
  • Experience managing multi-faceted retail businesses across multiple states (including centers, concessions & strip shops), with an appreciation for collaboration across wholesale and online.
  • Strong leadership skills with a focus on team development, coaching and engagement.
  • Alignment with ELK's vision, mission and values
  • At least 8+ years in the Australian fashion apparel retail industry.
  • Current unrestricted Australian driver's license, road worthy & reliable vehicle and ability to travel as required.

WE OFFER

  • Salary and benefits commensurate with experience.
  • Be part of a company committed to sustainability and ethical practices.
  • Access to our generous annual profit share incentive scheme.
  • Genuine commitment to work-life balance.
    Highly collaborative, family-centric, and supportive work environment.
  • Market-leading product discounts for you, your family & friends.
  • Your birthday off every year.
  • 2 days paid volunteer leave every year.

HOW TO APPLY

Interested candidates should submit their resume and cover letter here, or reach out to us at jobs@elkthelabel.com. We look forward to hearing from you!

STORE MANAGER – ELK CARLTON

Lead and inspire our experienced Retail team in our freshly refurbished Carlton Store in the heart of Lygon Street!

  • Retail and people management experience essential
  • Women's fashion & styling exposure highly regarded
  • Full Time, Tuesday - Saturday roster

We are looking for an extraordinary and passionate Retail Store Manager to lead and inspire a highly capable Assistant Store Manager and a team of experienced retail stylists. You share a love for our sustainable range, unique aesthetic and align with our core values. You are committed to delivering exceptional service and a consistent and memorable ELK shopping experience. Your people management experience, superior organisational skills and mentoring abilities will be essential for taking this stunning store to all new heights!

RESPONSIBILITIES INCLUDE

  • Delivering exceptional service and the ELK experience to existing and prospective customers
  • Maintaining loyal customer base and actively building community connections
  • Outfitting, styling, upselling and onselling our timeless products by engaging customers with aesthetic features and sustainable benefits 
  • Owning and driving smooth and efficient store operations
  • Coaching, mentoring and elevating team members by consistently leading by example
  • Ensuring all operations are effective, productive and in line with expectations
  • Analysing store and team performance and implementing change for ongoing growth and development
  • Managing rosters and wages to sales expenditure
  • Merchandising and maintenance of store visual presentation in line with guidelines
  • Effective and well received management and training of team members to optimise performance and retention
  • Talent scouting and interviewing potential new joiners
  • Living and breathing ELK as a true brand ambassador

WHAT WE'LL LOVE ABOUT YOU

  • Experience managing and leading a team within a retail (or similar) environment essential
  • Proven experience overseeing the effective and profitable daily operations of a retail store ensuring optimum efficiency, productivity, and performance to budgets
  • Ability to deliver exceptional customer service with a natural flair for making genuine connections with others
  • Ability to excel in a team environment, nurturing and supporting those around you

WE OFFER

  • Values based business genuinely focused on ethical, sustainable, circular fashion
  • A highly collaborative, nurturing work environment
  • Generous uniform allowance to showcase our product while working
  • Market leading product discounts for you, your family & friends
  • Opportunities to grow your career with ELK
  • 2 days paid Volunteer Leave every year
  • Your birthday off every year
  • Opportunities to increase your earnings through our generous profit sharing bonus scheme

At ELK, we nurture an open, inclusive workplace, valuing authenticity, transparency and community and celebrate individual strengths. We strive to ensure our team reflects the diversity of our customers and the communities in which we work. We embrace the opportunity to welcome talent who are passionate not just about what we do but why we do it, irrespective of background, life stage, identity, and ability. Join us on our journey as a responsible business, making better products for a healthier planet.

HOW TO APPLY

If this sounds like you, please apply here with a cover letter sharing with us why you’re the perfect candidate and a copy of your CV OR reach out to us at jobs@elkthelabel.com.

We can’t wait to hear from you x

OUR VISION

With passion and creativity, we are building a transparent, responsible business with respect for people and planet.

OUR MISSION

To responsibly create product with enduring value through a thoughtful, intelligent design philosophy and crafted with an artisanal aesthetic. To lead a conscious business supporting traditional trades and a circular economy that operates ethically and transparently, in safe, fair and inclusive workplaces. To minimise our environmental footprint and create a positive impact on our local and global communities.

OUR VALUES

We live and breathe our values of Authenticity, Transparency, Innovation, Consideration, Community, and Creativity.

THE ELK STORY

ELK, a pioneer of independent Australian design was founded by husband and wife duo Marnie Goding and Adam Koniaras in 2004 in Melbourne, Australia. Founded on a belief in creativity, innovative design and an authentic approach where people are at the heart of every decision.

ELK creates bi-annual collections that are informed by a design ethos where simplicity meets innovation. Seasonal collections typically lean towards natural hues and maximise the use of fine quality raw materials sourced from all over the world.

Beyond their commitment to great design, ELK has a strong ethical foundation. As a family owned and operated business, there is a great respect for all persons that work within and for the business. ELK has garnered a loyal customer base and a global reach that sees ELK collections sold in over 1200 independent retailers across 20 different countries.

ELK has cultivated a work environment in which our employees are constantly challenged to do their best. Through a creative approach, ELK has created a strong brand identity, and we nurture this quality in others by employing people who share our keen interest in design, our love of nature and simplicity and our commitment to an ethical and sustainable business. Just as each piece in our range is carefully created; we seek out individuals who can bring their own life experience and inspired ideas to our company.

In return, ELK provides employees with a unique work culture. Our culture is open and friendly, which promotes a happy work place. Staff retention is high and many team members have been with the company for long periods of time. Operating in this transparent fashion ensures everyone can be instrumental in helping steer the business towards future opportunities and growth. We live, create and work in a world surrounded by like-minded people, by peers that inspire us and aim to create a positive impact on all those that work with and for us.

We encourage our employees to integrate ELK products into their lives outside of work through offering product discounts, allowing ELK staff to act as brand ambassadors.

We encourage all employees to participate in our Health and Wellbeing Initiative which provides weekly organic local fruit and vegetables, social activities, community and charitable initiatives and health and wellbeing activities.

All employees are kept up to date with our ethical and sustainability drive and are informed about ELK products – from the design process, through the materials used-to craftsmanship and traditional skills utilised in making them– and are confident communicating about ELK to others.

ELK supports employees' involvement in activities outside of work, whether it be to study, artistic pursuits or volunteer work.