CAREERS AT ELK

View our our current availabilities:

GLOBAL ECOMMERCE MANAGER

We’re looking for an experienced Global eCommerce Manager to lead the growth, performance and evolution of our global eCommerce ecosystem. Reporting to our Chief Operating Officer, and sitting at the heart of our digital strategy, this autonomous role is responsible for driving commercial results, delivering a seamless customer experience, and championing innovation across all online touchpoints.

WHY YOU'LL LOVE WORKING WITH US

  • A purpose‑driven brand that prioritises people, community and sustainability
  • A collaborative culture where ideas matter and collaboration is the norm
  • The autonomy to innovate, optimise and shape our global digital experience
  • Leadership scope across eCommerce, Customer Service and agency partners

WHAT YOU'LL DO

  • Drive trade performance through data led, fact based insights and analysis
  • Continuously improve platform performance and UX, optimising conversion
  • Effectively manage digital agencies and development partners
  • Lead a small, passionate Customer Service team to deliver efficient and exceptional service
  • Lead, coach and grow your team

WHAT YOU BRING

  • 5+ years in B2C eCommerce, retail and fashion experience highly regarded
  • Proven ability to drive sales, optimise conversion and prioritise UX improvements
  • Exceptional analytical capability – drawing actionable insights from various data points including GA4, Looker Studio and Shopify Plus comes second nature
  • Demonstrated leadership experience - the ability to grow and challenge your team, work collaboratively & communicate with clarity essential
  • Understanding of UX, CRO and front‑end behaviour
  • Experience with customer service tools (eg Gorgias) an advantage

WE OFFER

  • Salary and benefits commensurate with experience
  • Access to our generous annual profit share incentive scheme
    Genuine commitment to work life balance
  • Highly collaborative, family centric and supportive work environment
    Market leading product discounts for you, your family & friends
  • Your birthday off every year
  • 2 days paid volunteer leave every year

This is a hybrid, full time role based in our Preston office in Melbourne, based at least 60% of the week in the office. We are unable to consider sponsorship or exclusively remote work for this role.

At ELK, we nurture an open, inclusive workplace, valuing authenticity, transparency and community and celebrate individual strengths. We strive to ensure our team reflects the diversity of our customers and the communities in which we work. We embrace the opportunity to welcome talent who are passionate not just about what we do but why we do it, irrespective of background, life stage, identity, and ability. Join us on our journey as a responsible business, making better products for a healthier planet.


READY TO MAKE YOUR MARK?

Apply now and help shape the future of our global digital experience. Alternatively, reach out to us at jobs@elkthelabel.com for a copy of the Position Description or to find out more. We can’t wait to hear from you! x

OUR VISION

With passion and creativity, we are building a transparent, responsible business with respect for people and planet.

OUR MISSION

To responsibly create product with enduring value through a thoughtful, intelligent design philosophy and crafted with an artisanal aesthetic. To lead a conscious business supporting traditional trades and a circular economy that operates ethically and transparently, in safe, fair and inclusive workplaces. To minimise our environmental footprint and create a positive impact on our local and global communities.

OUR VALUES

We live and breathe our values of Authenticity, Transparency, Innovation, Consideration, Community, and Creativity.

THE ELK STORY

ELK, a pioneer of independent Australian design was founded by husband and wife duo Marnie Goding and Adam Koniaras in 2004 in Melbourne, Australia. Founded on a belief in creativity, innovative design and an authentic approach where people are at the heart of every decision.

ELK creates bi-annual collections that are informed by a design ethos where simplicity meets innovation. Seasonal collections typically lean towards natural hues and maximise the use of fine quality raw materials sourced from all over the world.

Beyond their commitment to great design, ELK has a strong ethical foundation. As a family owned and operated business, there is a great respect for all persons that work within and for the business. ELK has garnered a loyal customer base and a global reach that sees ELK collections sold in over 1200 independent retailers across 20 different countries.

ELK has cultivated a work environment in which our employees are constantly challenged to do their best. Through a creative approach, ELK has created a strong brand identity, and we nurture this quality in others by employing people who share our keen interest in design, our love of nature and simplicity and our commitment to an ethical and sustainable business. Just as each piece in our range is carefully created; we seek out individuals who can bring their own life experience and inspired ideas to our company.

In return, ELK provides employees with a unique work culture. Our culture is open and friendly, which promotes a happy work place. Staff retention is high and many team members have been with the company for long periods of time. Operating in this transparent fashion ensures everyone can be instrumental in helping steer the business towards future opportunities and growth. We live, create and work in a world surrounded by like-minded people, by peers that inspire us and aim to create a positive impact on all those that work with and for us.

We encourage our employees to integrate ELK products into their lives outside of work through offering product discounts, allowing ELK staff to act as brand ambassadors.

We encourage all employees to participate in our Health and Wellbeing Initiative which provides weekly organic local fruit and vegetables, social activities, community and charitable initiatives and health and wellbeing activities.

All employees are kept up to date with our ethical and sustainability drive and are informed about ELK products – from the design process, through the materials used-to craftsmanship and traditional skills utilised in making them– and are confident communicating about ELK to others.

ELK supports employees' involvement in activities outside of work, whether it be to study, artistic pursuits or volunteer work.